ANUP RAO. Design Patterns for Context-Aware Conversational Agents in Enterprise Systems. International Journal of Intelligent Systems and Applications in Engineering, [S. l.], v. 11, n. 11s, p. 931–936, 2023. Disponível em: https://www.ijisae.org/index.php/IJISAE/article/view/7863. Acesso em: 9 dec. 2025.