Heuristic Approach for Client Structured Web Customer Segmentation Using Machine Learning Techniques

Authors

  • Adlin Selva Golda. V, Narayani. V

Keywords:

Machine learning, web data, segmentation, information system, customer data

Abstract

The customer segmentation in the web domain needs the data cleaning and improvisation process for the fundamental functionalities.  The generic machine learning based customer segmentation produces the better results when compared with the direct clustering process.  The immense implementation of machine learning based customer segmentation by considering the component based implementation approach with different types of customer segmentation must strengthen the goal with effective results.  The existing customer segmentation methods lacks in the areas of scale, modification and verification.  Applying machine learning as a whole is degraded in its efficiency when focusing on the each individual component incorporation of machine learning process.  This research article proposes a component wise machine learning approach for the implementation of client structured web customer segmentation with the heuristic process based on their requirements of online web requests and responses.  In near future this research article will be extended with the implementation of neural networks based customer segmentation in web information system.

Downloads

Download data is not yet available.

References

Alden, D.L. and Nariswari, A., 2017. Brand Positioning Strategies during Global Expansion: Managerial Perspectives from Emerging Market Firms. In The Customer is not Always Right? Marketing Orientations in a Dynamic Business World (pp. 527-530). Springer, Cham.

Boso, N., Hultman, M. and Oghazi, P., 2016, July. The impact of international entrepreneurial-oriented behaviors on regional expansion: Evidence from a developing economy. In 2016 Global Marketing Conference at Hong Kong (pp. 999-1000).

Boso, N., Oghazi, P. and Hultman, M., 2017. International entrepreneurial orientation and regional expansion. Entrepreneurship & Regional Development, 29(1-2), pp.4-26

Nasrin JOKAR, Reza Ali HONARVAR, Shima AgHAMIRZADEH, and Khadijeh ESFANDIARI, "Web mining and Web usage mining techniques," Bulletin de la Société des Sciences de Liège, vol. 85, pp.321 - 328, 2016.

Anurag Kumar and Kumar Ravi Singh, "A Study on Web Structure Mining," International Research Journal of Engineering and Technology (IRJET), vol. 04, no. 1, pp. 715-720, January 2017

Dutton, T. An Overview of National AI Strategies. Available online: http://www.jaist.ac.jp (accessed on 8 January 2020)

https:www.kaggle.com/datasets/shrutimechlearn/customer-data

www.xlstat.com

https://www.python.org/

https://www.mathworks.com/products/matlab.html

https://orangedatamining.com/

Downloads

Published

15.09.2023

How to Cite

Adlin Selva Golda. V. (2023). Heuristic Approach for Client Structured Web Customer Segmentation Using Machine Learning Techniques. International Journal of Intelligent Systems and Applications in Engineering, 11(11s), 480 –. Retrieved from https://www.ijisae.org/index.php/IJISAE/article/view/6899

Issue

Section

Research Article