Automating the Salesforce Development Lifecycle: Agile techniques, Cloud Infrastructure, and ML-Driven Insights

Authors

  • Ronith Pingili, Kalyan Kilaru

Keywords:

Salesforce development, automation, agile techniques, cloud infrastructure, machine learning, cost savings, user satisfaction, employee engagement.

Abstract

The Salesforce development lifecycle has undergone significant transformation with the adoption of automation, driven by agile techniques, cloud infrastructure, and machine learning (ML)-driven insights. This study explores the impact of automation on key performance metrics, including development cycle time, error rates, cost savings, user satisfaction, and employee engagement. Through a mixed-methods approach, combining quantitative data analysis and qualitative insights, the research reveals that automation reduces development cycle time by 36.6%, decreases error rates by 62.4%, and achieves cost savings of 23.7%. Additionally, user satisfaction and employee engagement improve by 21.1% and 22.9%, respectively. The integration of agile methodologies enables iterative progress, while cloud infrastructure provides scalability and flexibility. ML-driven insights enhance quality and reliability by identifying and mitigating potential issues early in the development process. However, challenges such as resistance to change, skill gaps, and integration complexities must be addressed to fully realize the benefits of automation. Key success factors include stakeholder buy-in, continuous training, and a holistic approach to automation. The findings highlight the transformative potential of automation in Salesforce development, offering actionable insights for organizations seeking to optimize their processes, improve efficiency, and deliver innovative solutions. This study contributes to the growing body of knowledge on automation in software development, emphasizing its role in driving sustainable competitive advantage in a digital-first world.

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Published

06.08.2024

How to Cite

Ronith Pingili. (2024). Automating the Salesforce Development Lifecycle: Agile techniques, Cloud Infrastructure, and ML-Driven Insights. International Journal of Intelligent Systems and Applications in Engineering, 12(23s), 2467–2474. Retrieved from https://www.ijisae.org/index.php/IJISAE/article/view/7371

Issue

Section

Research Article